Providing digital solutions since 2015 · Clients in India, Belgium, UAE & Qatar
Trusted by businesses in India and worldwide
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What we build

AI chatbot and WhatsApp automation services

Bots that do more than say "please wait for an agent".
Website

Website AI chatbot

Answers from your pages, FAQs and documents, then captures the lead.

WhatsApp

WhatsApp chatbot & automation

Order updates, catalogues, bookings, reminders and broadcasts on WhatsApp.

Support

Customer support bot

Resolve common questions and create tickets for the rest.

Sales

Lead qualification bot

Asks the right questions and books calls with your team.

Internal

Staff helpdesk bot

HR, IT and policy answers for employees.

The basics

What can an AI chatbot do for a business?

A modern AI chatbot answers customer questions in natural language using your own information, 24 hours a day, on your website or WhatsApp. It can capture and qualify leads, share order or booking status by connecting to your systems, and pass complex conversations to a person with the full history. Good bots reduce repeat questions and speed up replies.

In India, WhatsApp is often the channel customers prefer, so we usually connect the website bot and WhatsApp to the same knowledge and the same CRM.

At a glance

ServiceAI chatbot & WhatsApp automation
KnowledgeYour website, FAQs, PDFs, product data
Connects toCRM, order system, booking calendar
HandoverTo your team with full chat history

Features

What your chatbot can include

Your knowledgeAnswers from your content only
Lead captureName, need, budget → CRM
BookingCalendar and callbacks
Order statusLive lookups
Human handoverSeamless, with context
BroadcastsWhatsApp templates and reminders
AnalyticsTop questions and conversions
GuardrailsNo made-up answers

How we work

How we build your chatbot

1
Plan

Use cases

Top questions and goals.

2
Train

Knowledge base

Your content, cleaned up.

3
Connect

Integrations

CRM, orders, calendar.

4
Test

Test & guardrails

Accuracy and handover.

5
Improve

Launch & improve

Weekly review of chats.

AI Chatbot Development Services process at Over & All Tech: 1. Use cases, 2. Knowledge base, 3. Integrations, 4. Test & guardrails, 5. Launch & improve
How we build your chatbot: 5 steps, explained by Over & All Tech.

Pricing

How pricing works

Every project is different, so we do not publish a single price. After a free 30-minute call we send a fixed quote with the scope, milestones and timeline in writing.

Fixed quote, no surprises

Scope, deliverables and price are agreed in writing before any work starts.

Pay by milestone

You pay as each agreed stage is delivered and approved, not everything up front.

What changes the price

The number of pages or features, integrations, content and design work, and the support you need after launch.

Get a Free Project Estimate

Why Over & All Tech

Why build your chatbot with us

01

Connected, not just chatty

Bots that look up orders and update your CRM.

02

WhatsApp know-how

Set up on the official WhatsApp Business Platform.

03

No made-up answers

Guardrails and "I don't know, let me connect you".

04

Marketing team in-house

Bots designed to convert, and tracked in GA4.

05

Developers in-house

Custom integrations when plug-ins fall short.

06

Continuous tuning

We review conversations and improve the bot.

FAQs

AI chatbots: common questions

How much does an AI chatbot cost in India?

It depends on the channels (website, WhatsApp), the systems it connects to and how much the bot needs to know. We give a fixed quote for the build after a free call. AI usage and WhatsApp conversation fees are extra and depend on your message volume.

Can the chatbot work on WhatsApp?

Yes, through the official WhatsApp Business Platform. It can answer questions, send updates and hand over to your team.

Will the chatbot give wrong answers?

We limit it to your approved content, test it before launch and make it hand over to a person when it isn't sure.

What's the difference between a chatbot and an AI agent?

A chatbot mainly answers and captures leads; an AI agent can also take multi-step actions in your systems. See AI agent development.

Get in touch

One step away from your idea to product

Not sure what you need yet? That's fine. Tell us about your idea and we'll help you work out the best way to build, launch or grow it.

Schedule a Free Call

Tell us when suits you and we'll call you for a free 30-minute chat. We'll listen, answer your questions and suggest next steps.

Send a Message

Prefer to write? Tell us about your idea. A short note is enough.

+ Add project details (optional)

WhatsApp or Call

Want a quick answer? Message or call us directly.

  • WhatsApp+91 81088 49398 · quick replies
  • Call+91 81088 49398
  • Emailsupport@overandalltech.com
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