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What we build

Custom AI agents for business

An AI agent is software that can plan and take actions, not just chat.
Sales

Sales & lead agents

Qualify enquiries, enrich leads, draft follow-ups and update the CRM.

Operations

Operations agents

Check stock, create orders, chase suppliers and update the ERP.

Finance

Document & invoice agents

Read invoices, POs and statements and post them for approval.

Support

Support agents

Resolve common tickets and escalate the rest with full context.

Knowledge

Knowledge assistants (RAG)

Answer staff questions from your policies, manuals and past work.

Reports

Reporting agents

Pull data from several systems and write the weekly summary.

The basics

What is an AI agent?

An AI agent is software powered by a large language model that can understand a goal, plan steps, use tools (such as your CRM, email or database) and complete a task, checking in with a person when needed. Unlike a chatbot that only answers questions, an agent takes actions. Business agents work best on well-defined, repetitive tasks with clear approval points.

The hard part isn't the AI model, it's connecting safely to real business systems and handling edge cases. That's software engineering, which is what we do.

At a glance

ServiceCustom AI agent development
UsesSales, operations, finance documents, support, internal knowledge
IntegrationsCRM, ERP, email, WhatsApp, databases, APIs
ControlsHuman approval, action logs, limited permissions

Built safely

How we make AI agents reliable

Human approvalFor payments, emails, orders
Limited accessOnly the data and tools needed
Action logsEvery step recorded
EvaluationsTested on real examples first
FallbacksHands over to a person when unsure
Private dataNo training on your data
Cost limitsUsage caps and alerts
MonitoringWeekly quality checks

How we work

How we build your AI agent

1
Pick

Choose the task

High volume, clear rules.

2
Map

Map tools & data

What the agent may read and do.

3
Build

Build & test

On real past examples.

4
Pilot

Pilot with approval

Humans approve every action at first.

5
Scale

Expand autonomy

Only where accuracy is proven.

AI Agent Development Services process at Over & All Tech: 1. Choose the task, 2. Map tools & data, 3. Build & test, 4. Pilot with approval, 5. Expand autonomy
How we build your AI agent: 5 steps, explained by Over & All Tech.

Pricing

How pricing works

Every project is different, so we do not publish a single price. After a free 30-minute call we send a fixed quote with the scope, milestones and timeline in writing.

Fixed quote, no surprises

Scope, deliverables and price are agreed in writing before any work starts.

Pay by milestone

You pay as each agreed stage is delivered and approved, not everything up front.

What changes the price

The number of pages or features, integrations, content and design work, and the support you need after launch.

Get a Free Project Estimate

Why Over & All Tech

Why build AI agents with us

01

Software engineers

Agents are software; we build them to production standards.

02

We know your systems

ERP, CRM and SMRT experience means realistic integrations.

03

Safety first

Approvals, logs and limited permissions from day one.

04

Model-neutral

We choose the model that fits the task and budget.

05

Pilot before scale

Prove accuracy on real data before trusting automation.

06

Clear costs

Usage estimates and caps up front.

FAQs

AI agent development: common questions

What is the difference between an AI agent and a chatbot?

A chatbot answers questions. An AI agent can also take actions, such as updating your CRM, creating an order or drafting an email, following steps you define.

How much does it cost to build an AI agent?

It depends on what the agent does and how many systems it connects to. A simple agent that answers questions from your documents costs less; production agents with several integrations cost more. AI model usage is billed separately, based on volume. We give a fixed quote after a free call.

Can AI agents make mistakes?

Yes, which is why we test on real examples, limit permissions and keep humans approving important actions until accuracy is proven.

Can an AI agent work with our ERP?

Usually yes, through an API or a small connector. We build ERPs ourselves, so this is familiar ground.

Related

Related services

HubAI & AutomationAI automation servicesServiceWorkflow AutomationWorkflow automation servicesServiceAI Chatbots & WhatsAppAI chatbot development companyBuildERP DevelopmentERP software development company

Get in touch

One step away from your idea to product

Not sure what you need yet? That's fine. Tell us about your idea and we'll help you work out the best way to build, launch or grow it.

Schedule a Free Call

Tell us when suits you and we'll call you for a free 30-minute chat. We'll listen, answer your questions and suggest next steps.

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Prefer to write? Tell us about your idea. A short note is enough.

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